Payment Policy

At Barrett Bay, your safety and convenience come first. We offer secure, trusted, and easy-to-use payment methods through Shopify Payments.


Credit & Debit Cards
Fast, Secure & Widely Accepted

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Union Pay.

How to pay by card:

  1. Select “Credit/Debit Card” at checkout.
  2. Enter your card number, expiry date, and CVV.
  3. Provide your billing information.
  4. Confirm your payment to finalise your order.
  5. An order confirmation email will be sent immediately.


Apple Pay & Google Pay
Quick, Contactless, One-Tap Checkout

Apple Pay and Google Pay allow you to complete your purchase instantly using your mobile device.

How it works:

  1. Choose Apple Pay or Google Pay during checkout.
  2. Authenticate using Face ID, Touch ID, or device passcode.
  3. Confirm your shipping and billing information.
  4. Once the payment is approved, you'll return to our site with your order confirmation.


Shop Pay
Accelerated Checkout With Saved Details

Shop Pay provides a fast and secure checkout experience using your saved details.

How to pay with Shop Pay:

  1. Select “Shop Pay” at checkout.
  2. Log in to your Shop Pay account.
  3. Confirm your purchase and view your confirmation page.


Currency

All orders are processed in Australian Dollars (AUD).
Prices displayed on our website include all applicable taxes, including GST.


Security & Protection

Your privacy and security are extremely important to us.

All payments are encrypted using advanced SSL technology, and Shopify Payments is PCI-DSS Level 1 compliant - the highest industry standard for payment security.

  • We do not store your full payment details.
  • We continuously update our platform to meet regulatory and security standards.
  • All transactions are processed through trusted, secure gateways.

For details on refunds or payment issues, please refer to our Refund Policy.


Need Help?

If you have any question or need assistance, you can:


Contact Information

Store name: Barrett Bay
Address: Ang Mo Kio Avenue 10, 560534, Singapore
Email: hello@barrettbay.com
Phone: +65 82309408

Customer Service Hours: Monday to Friday, 8:00 AM – 5:00 PM (AEST)

We respond to all emails within 24 hours (Monday – Friday). Weekend inquiries are handled the following Monday.